Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
*The adaptive equipment shown is intended to be used as a guide. Not all types of adaptive equipment will fit all vehicles. Please obtain an assessment and work with a mobility dealer to verify the compatibility of the adaptive equipment and your vehicle before purchasing.
**Power Assist Seats and Wheelchair Hoist Lifts unavailable on 2022 Ford Mustang Mach-E.
To make the process as easy as possible, start at your local Ford Dealer. They’ll work hand-in-hand with you throughout your journey.
Streamlined process
Not only can a dealer accommodate your adaptive equipment and modification needs, they’re also excellent licensing and financing resources who can help streamline the entire sales process.
Vehicle transport
Your Ford Dealer can also help you arrange vehicle transport, modification and equipment installation.
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The Ford Blue Advantage website is operated by Autotrader. Autotrader’s privacy statement and visitor agreement apply to the Ford Blue Advantage website and the collection and use of data on that site.
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