Ford or the dealer (where applicable) will accept returns of applicable Ford Parts, Ford Accessories, Lincoln Accessories and Ford Performance Parts within 30 days of your receipt. Once you have initiated a return, you must return the part(s) within 7 calendar days. Electronics, wheels, bedcaps, Bronco hardtop (M10500HT), chemicals, lubricants and custom-painted parts cannot be returned at any time for any reason.

 

All returns must be returned to Ford (for orders shipped directly to you) or the dealer (for orders picked up from the dealer) solely at your expense, except in the case of Ford or dealer error. Returned items must be in the original box, in new, non-installed, resalable condition, with all instructions and hardware, and in the condition it was received. If all of these conditions are not met, it is at discretion of Ford or the dealer (where applicable) to accept the return. Shipping charges are non-refundable. Refunds will be credited to the same card or, in our discretion, other payment method.

 

If you opt not to provide a VIN(s), you are solely responsible for making sure the accessories you have ordered are compatible with your vehicle. Attempting to return any parts or assemblies that have been tampered with in a manner that affects the re-salability and/or safety of the part(s) is prosecutable under the law, and these parts and assemblies are not eligible for return credit or refund.

 

You can make a return online, by using the chat feature on the Site or by calling 844-589-0060.

 

If you believe a product sold by Ford has a condition or defect that might make it unsafe, please report this safety concern immediately by using the chat feature on the Site or by calling 844-589-0060.