Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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16 results

2-Cleat Kit

2-Cleat Kit

SKU: NZ6Z26000A64A

$110.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 2015-2024 Bed Rails and Cleats for 5.5 Bed

F-150 2015-2024 Bed Rails and Cleats for 5.5 Bed

SKU: LL3Z2655200A

$375.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 2024, Retractable Bed Step

F-150 2024, Retractable Bed Step

SKU: VRL3Z17A958A

$449.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 2015-2024 Black Bed Rails with Black End Caps for 5.5' Bed

F-150 2015-2024 Black Bed Rails with Black End Caps for 5.5' Bed

SKU: VFL3Z9955200E

$399.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 2015-2020 Passenger Side Retractable Side Step for 6.5' Bed

F-150 2015-2020 Passenger Side Retractable Side Step for 6.5' Bed

SKU: FL3Z1520040F

$485.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 2015-2024 Chrome Bed Rails with Chrome End Caps for 6.5' Bed

F-150 2015-2024 Chrome Bed Rails with Chrome End Caps for 6.5' Bed

SKU: VFL3Z9955200B

$509.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 2015-2020 Passenger Side Retractable Side Step for 5.5' Bed

F-150 2015-2020 Passenger Side Retractable Side Step for 5.5' Bed

SKU: FL3Z1520040D

$485.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 2021-2024 Black TecRail Bed Rail for 6.5' Bed

F-150 2021-2024 Black TecRail Bed Rail for 6.5' Bed

SKU: VML3Z9955200B

$779.00

Pickup Required

Pickup: Free at Dealer

F-150 2015-2020 Driver Side Retractable Side Step for 6.5' Bed

F-150 2015-2020 Driver Side Retractable Side Step for 6.5' Bed

SKU: FL3Z1520040J

$485.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

1 - 9 of 16 results