Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Super Duty F-250/350/450 2023-2024 Ford Trucks Roll-Up Tool Kit

Super Duty F-250/350/450 2023-2024 Ford Trucks Roll-Up Tool Kit

SKU: VRC3Z17003A

$499.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Super Duty 2017-2024 AMP Bed Extender

Super Duty 2017-2024 AMP Bed Extender

SKU: VKC3Z99286A40A

$369.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Ranger 2023 UnderCover Right Hand Side Pivot Storage Box

Ranger 2023 UnderCover Right Hand Side Pivot Storage Box

SKU: VPB3Z17N004B

$229.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

Bronco 2021-2024, Storage Bag Kit

Bronco 2021-2024, Storage Bag Kit

SKU: VM2DZ78676A00B

$429.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

SKU: LL3Z2655200A

$375.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

Ranger 2024 Cargo Management System - Rails and Cleat Tie Down Kit

Ranger 2024 Cargo Management System - Rails and Cleat Tie Down Kit

SKU: R1WZ9955200A

$445.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

Bronco 2024 MOLLE Panel - Tailgate

Bronco 2024 MOLLE Panel - Tailgate

SKU: VN2DZ99425B64D

$319.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

Bronco 2Dr 2021-2024 Fixed Lid Cargo Area Enclosure

Bronco 2Dr 2021-2024 Fixed Lid Cargo Area Enclosure

SKU: VM2DZ78115A00A

$499.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

Maverick 2022-2025 Crossbar Kit

Maverick 2022-2025 Crossbar Kit

SKU: NZ6Z9948016A

$315.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

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