Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ford Logo Large Soft Sided Folding Cargo Organizer

SKU: HE5Z78115A00A

$105.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

Premium Carbon Black Locking Bed Cleat 4pc Kit

Premium Carbon Black Locking Bed Cleat 4pc Kit

SKU: HL3Z99000A64A

$110.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

Bronco 2021-2024 Molle Grate System for Swing Gate

Bronco 2021-2024 Molle Grate System for Swing Gate

SKU: VM2DZ54407B00A

$119.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

Ranger 2024 Load Box Reinforcement Kit for non-Raptor Models

Ranger 2024 Load Box Reinforcement Kit for non-Raptor Models

SKU: VN1WZ2627726A

$169.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

Ranger Raptor 2024 Load Box Reinforcement Kit

Ranger Raptor 2024 Load Box Reinforcement Kit

SKU: VN1WZ2627726B

$159.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

TruXedo Cargo Bed Sling Organizer, 2015-2025

TruXedo Cargo Bed Sling Organizer, 2015-2025

SKU: VJL3Z54550A66A

$189.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

2-Cleat Kit, 2015-2025

2-Cleat Kit, 2015-2025

SKU: NZ6Z26000A64A

$110.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

Escape 2013-2019 Charcoal Cargo Cover

Escape 2013-2019 Charcoal Cargo Cover

SKU: KJ5Z7845440AA

$190.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

Rear Sunvisor & Cargo Organizer

Rear Sunvisor & Cargo Organizer

SKU: VM1PZ78115A00A

$125.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

1 - 9 of 18 results