Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ford Soft Sided Folding Cargo Organizer

Ford Soft Sided Folding Cargo Organizer

SKU: HE5Z78115A00C

$90.00

Vertical Mount Bed Cargo Net

Vertical Mount Bed Cargo Net

SKU: FL3Z99550A66A

$70.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

F-150 2021-2025 Tailgate Bed Liner

F-150 2021-2025 Tailgate Bed Liner

SKU: ML3Z9900038C

$85.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

F-150 2021-2025 Tailgate Viscous Dampening Cartridge

F-150 2021-2025 Tailgate Viscous Dampening Cartridge

SKU: ML3Z5D008C

$100.00

Standard Interface Plate Kit

Standard Interface Plate Kit

SKU: HC3Z9928408AA

$70.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

F-150 2015-2023 Horizontal Mount Bed Cargo Net for 5.5' Bed

F-150 2015-2023 Horizontal Mount Bed Cargo Net for 5.5' Bed

SKU: GL3Z99550A66A

$70.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

SKU: HC3Z99550A66A

$70.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Thule Rooftop Tent Adaptor

Thule Rooftop Tent Adaptor

SKU: VML3Z9955100G

$59.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

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