Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1. Accessories/
                  2. Bed/Cargo Area

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                  Bed/Cargo Area

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                  Cargo Area Products

                  Liners and Mats

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                  Genuine Ford Accessory

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                  Lastik

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                  6 resultsfor "Bed/Cargo Area"
                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Ford Logo Large Soft Sided Folding Cargo Organizer

                  Ford Logo Large Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00A

                  $105.00

                  Transit Connect 2014-2023 Lastik Envelope Style Cargo Net

                  Transit Connect 2014-2023 Lastik Envelope Style Cargo Net

                  SKU: VET1Z17550A66A

                  $49.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  Transit Connect LWB 2019-2023 Cargo Area Liner

                  Transit Connect LWB 2019-2023 Cargo Area Liner

                  SKU: KT1Z6111600BA

                  $170.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  Thule OverCast Awning

                  Thule OverCast Awning

                  SKU: VKB3Z99000C38FB

                  $639.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  Transit Connect SWB 2019-2020 Cargo Area Liner

                  Transit Connect SWB 2019-2020 Cargo Area Liner

                  SKU: KT1Z6111600AA

                  $170.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  1
                  1 - 6 of 6 results