Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bed/Cargo Area

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Envelope Style Cargo Net

Envelope Style Cargo Net

SKU: JL1Z7855066A

$70.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Ranger 2019-2023 Horizontal Bed Cargo Net

Ranger 2019-2023 Horizontal Bed Cargo Net

SKU: KB3Z99550A66A

$70.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

F-150 2015-2020 Black Tailgate Bed Liner

F-150 2015-2020 Black Tailgate Bed Liner

SKU: FL3Z99000A38DA

$85.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Ranger 2019-2023 Black Tailgate Bed Liner

Ranger 2019-2023 Black Tailgate Bed Liner

SKU: KB3Z99000A38CA

$80.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 2Dr 2021-2024 Cargo Area Liner

Bronco 2Dr 2021-2024 Cargo Area Liner

SKU: VM2DZ9913042B

$79.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Super Duty 2017-2022 Black Tailgate Bed Liner

Super Duty 2017-2022 Black Tailgate Bed Liner

SKU: HC3Z99000A38CA

$80.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Escape 2006-2007 Floor Mount Cargo Net

Escape 2006-2007 Floor Mount Cargo Net

SKU: 1L8Z78550A66AA

$70.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Thule Rooftop Tent Adaptor

Thule Rooftop Tent Adaptor

SKU: VML3Z9955100G

$59.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

19 - 26 of 26 results