Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco Sport 2021-2025, Rubberized Rear Seat Back Liner

Bronco Sport 2021-2025, Rubberized Rear Seat Back Liner

SKU: M1PZ7860032AB

$170.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Add to Cart

Focus 2012-2018 5Dr w/ Subwoofer Cargo Area Liner

Focus 2012-2018 5Dr w/ Subwoofer Cargo Area Liner

SKU: CM5Z6111600HA

$130.00

Shipping: Ships by March 21

Pickup: Free at Dealer

Add to Cart

F-150 2009-2014 Bed Mat for Styleside 5.5' Bed

F-150 2009-2014 Bed Mat for Styleside 5.5' Bed

SKU: 4L3Z99112A15AA

$190.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Ranger 2019-2023 Heavy Duty Impact Bed Mat for 5.0' Bed

Ranger 2019-2023 Heavy Duty Impact Bed Mat for 5.0' Bed

SKU: VKB3Z99112A15B

$249.00

Shipping: Ships by March 21

Pickup: Free at Dealer

Add to Cart

Expedition 2025, Cargo Area Protector

Expedition 2025, Cargo Area Protector

SKU: SL1Z7811600AA

$150.00

Shipping: Ships by March 21

Pickup: Free at Dealer

Add to Cart

Explorer 2015-2019 Cargo Area Liner

Explorer 2015-2019 Cargo Area Liner

SKU: BB5Z6111600AA

$130.00

Shipping: Ships by March 21

Pickup: Free at Dealer

Add to Cart

C-MAX Energi 2013-2017 Cargo Area Liner

C-MAX Energi 2013-2017 Cargo Area Liner

SKU: DM5Z6111600BA

$130.00

Shipping: Ships by March 21

Pickup: Free at Dealer

Add to Cart

Transit Long Series 2015-2025 Carpet Cargo Area Liner

Transit Long Series 2015-2025 Carpet Cargo Area Liner

SKU: FK4Z1613046BA

$475.00

Pickup Required

Pickup: Free at Dealer

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Transit Connect LWB 2019-2023 Cargo Area Liner

Transit Connect LWB 2019-2023 Cargo Area Liner

SKU: KT1Z6111600BA

$170.00

Shipping: Ships by March 21

Pickup: Free at Dealer

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