Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ford Logo Large Soft Sided Folding Cargo Organizer

SKU: HE5Z78115A00A

$105.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2025 Bed Mat for 5.5' Bed

F-150 2015-2025 Bed Mat for 5.5' Bed

SKU: ML3Z99112A15A

$190.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Premium Carbon Black Locking Bed Cleat 4pc Kit

Premium Carbon Black Locking Bed Cleat 4pc Kit

SKU: HL3Z99000A64A

$110.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 4Dr 2021-2025 Cargo Area Liner w/ Bronco Logo

SKU: M2DZ58047A74BA

$160.00

Pickup Required

Pickup: Free at Dealer

Ranger 2024-2025 Bed Mat for 5.0 Bed

Ranger 2024-2025 Bed Mat for 5.0 Bed

SKU: R1WZ99112A15A

$150.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Expedition 2020-2024 Cargo Area Protector for Non EL

Expedition 2020-2024 Cargo Area Protector for Non EL

SKU: LL1Z6111600AA

$170.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Explorer 2020-2025 Cargo Area Liner for Behind 2nd-Row Seat

Explorer 2020-2025 Cargo Area Liner for Behind 2nd-Row Seat

SKU: LB5Z7811600BB

$170.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Expedition EL 2020-2024 Cargo Area Liner

Expedition EL 2020-2024 Cargo Area Liner

SKU: LL1Z6111600BA

$170.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang Mach-E 2021-2025 Cargo Area Liner

Mustang Mach-E 2021-2025 Cargo Area Liner

SKU: MJ8Z58047A74AA

$160.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

1 - 9 of 68 results