Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2015-2025 Undercover Left Hand Side Pivot Storage Box

F-150 2015-2025 Undercover Left Hand Side Pivot Storage Box

SKU: VFL3Z17N004D

$239.00

Ford Trucks Roll-Up Tool Kit

Ford Trucks Roll-Up Tool Kit

SKU: VRL3Z17003A

$369.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2025 Bed Mat for 6.5' Bed

F-150 2015-2025 Bed Mat for 6.5' Bed

SKU: ML3Z99112A15B

$210.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2025 BedRug Sportliner for 5.5' Bed

F-150 2015-2025 BedRug Sportliner for 5.5' Bed

SKU: VFL3Z8400038AA

$489.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2025 Bed Extender

F-150 2015-2025 Bed Extender

SKU: VLL3Z99286A40A

$389.00

Ranger 2024-2025 UnderCover Driver's Side Pivot Storage Box

Ranger 2024-2025 UnderCover Driver's Side Pivot Storage Box

SKU: VRB3Z17N004A

$239.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2024 Bed Tray for 5.5' Bed

F-150 2015-2024 Bed Tray for 5.5' Bed

SKU: JL3Z99112A15E

$210.00

Pickup Required

Pickup: Free at Dealer

F-150 2021-2023 Bedliner For 5.5' Bed With Power Inverter

F-150 2021-2023 Bedliner For 5.5' Bed With Power Inverter

SKU: ML3Z9900038A

$375.00

Pickup Required

Pickup: Free at Dealer

Super Duty F-250/350/450/550 2023-2025 Ford Trucks Roll-Up Tool Kit

Super Duty F-250/350/450/550 2023-2025 Ford Trucks Roll-Up Tool Kit

SKU: VRC3Z17003A

$499.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

10 - 18 of 121 results