Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bed/Cargo Area

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Ranger 2019-2023 Bed Mat for 5' Bed

Ranger 2019-2023 Bed Mat for 5' Bed

SKU: KB3Z99112A15A

$190.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Edge 2015-2018 Ebony Cargo Cover

Edge 2015-2018 Ebony Cargo Cover

SKU: FT4Z5845440AC

$190.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Escape 2013-2019 Charcoal Cargo Cover

Escape 2013-2019 Charcoal Cargo Cover

SKU: KJ5Z7845440AA

$190.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Taurus 2010-2019 Cargo Area Liner

Taurus 2010-2019 Cargo Area Liner

SKU: AG1Z6111600AA

$130.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2015-2023 w/ Subwoofer Cargo Area Liner

Mustang 2015-2023 w/ Subwoofer Cargo Area Liner

SKU: FR3Z6111600BA

$130.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco Sport 2021-2025 Liftgate Privacy Curtain

Bronco Sport 2021-2025 Liftgate Privacy Curtain

SKU: VM1PZ99000C38B

$109.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Expedition EL 2009-2017 Cargo Area Liner

Expedition EL 2009-2017 Cargo Area Liner

SKU: 7L1Z6111600BA

$130.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Fusion 2013-2020 Cargo Area Liner

Fusion 2013-2020 Cargo Area Liner

SKU: DS7Z6111600AA

$130.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Cargo Area Mat with Lok Blocks

Cargo Area Mat with Lok Blocks

SKU: VLV4Z9913042A

$109.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

...

37 - 45 of 68 results