Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Lamps, Lights and Treatments
Remote Start and Vehicle Security
Parking Assist System
Rear Seat Entertainment
Keyless Entry
Performance
Audio
Charging
Dashcam
Choose exact fit for:
Filters
(5)
(1)
(44)
(19)
(15)
(9)
(8)
(2)
(13)
(10)
(23)
(47)
(27)
Sort
Sort: Best Sellers
SKU: VML3Z13B678A
SKU: VEC3Z13C788A
SKU: VEK4Z14N137A
SKU: VHC3Z13A613C
SKU: VRL3Z13B678B
SKU: VM1PZ18C604A
SKU: VRL3Z13C788BA
SKU: VPC3Z13C788BB
SKU: VRL3Z13C788DA
...