Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Remote Start System Ultra-Long-Range Extender Antenna Kit

Remote Start System Ultra-Long-Range Extender Antenna Kit

SKU: JS7Z15603A

$35.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Expedition 2022-2024 Bluetooth Headphones for EVOLVE Rear Seat Entertainment System

Expedition 2022-2024 Bluetooth Headphones for EVOLVE Rear Seat Entertainment System

SKU: VNL1Z18C604A

$49.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Invision Wireless Headphone for DVD Entertainment System

Invision Wireless Headphone for DVD Entertainment System

SKU: VDG1Z18C604A

$49.99

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 2011-2014 Remote Start Hood Switch Kit

F-150 2011-2014 Remote Start Hood Switch Kit

SKU: BL3Z19G366A

$20.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Remote Control for EVOLVE Rear Seat Entertainment System

Remote Control for EVOLVE Rear Seat Entertainment System

SKU: VNL7Z18C908A

$29.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Remote Start Hood Switch Kit

Remote Start Hood Switch Kit

SKU: BT4Z19G366A

$30.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Remote Start System RFR Antenna Vehicle Security Kit

Remote Start System RFR Antenna Vehicle Security Kit

SKU: DA8Z15603A

$40.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 2023-2024 Vehicle-to-Vehicle Charging Adapter

F-150 2023-2024 Vehicle-to-Vehicle Charging Adapter

SKU: NL3Z14A411E

$40.00

LED Anti-Theft Flasher Vehicle Security System

LED Anti-Theft Flasher Vehicle Security System

SKU: DM5Z19D596A

$15.00 + $70.00 Installation

Pickup Required

Pickup: Free at Dealer

1 - 9 of 13 results