Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2021-2023 Air Design® Black Wheel Lip Molding for Front Wheel Openings Only

                  Mustang 2021-2023 Air Design® Black Wheel Lip Molding for Front Wheel Openings Only

                  SKU: VMR3Z16268A

                  $330.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2015-2018 Rear Bumper Protector

                  Edge 2015-2018 Rear Bumper Protector

                  SKU: FT4Z17B807A

                  $100.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2019-2024 Rear Bumper Protector

                  Edge 2019-2024 Rear Bumper Protector

                  SKU: KT4Z17B807A

                  $100.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Sunrider Soft Vinyl Retractable Hardtop

                  Bronco 2Dr 2021-2025 Sunrider Soft Vinyl Retractable Hardtop

                  SKU: VM2DZ54501C24A

                  $1,469.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
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                  Super Duty 2017-2021 Black Front Wheel Well Liner

                  Super Duty 2017-2021 Black Front Wheel Well Liner

                  SKU: HC3Z16F099A

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Sunrider Soft Vinyl Retractable Hard Top

                  Bronco 4Dr 2021-2025 Sunrider Soft Vinyl Retractable Hard Top

                  SKU: VM2DZ78501C25A

                  $1,459.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Textured Bolt On Look Fender Flares

                  Ranger SuperCab 2019-2023 Textured Bolt On Look Fender Flares

                  SKU: VKB3Z16268C

                  $499.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Bushwacker Black Textured Finish Pocket Style Fender Flare Kit - Preassembled 4-Piece Kit

                  Super Duty 2023-2025 Bushwacker Black Textured Finish Pocket Style Fender Flare Kit - Preassembled 4-Piece Kit

                  SKU: VPC3Z16268A

                  $599.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 TrekTop Soft Twill Retractable Top

                  Bronco 2Dr 2021-2025 TrekTop Soft Twill Retractable Top

                  SKU: VM2DZ54501C24F

                  $2,769.00

                  Pickup Required
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