Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2021-2025 Aeroskin Smoke Hood Deflector

F-150 2021-2025 Aeroskin Smoke Hood Deflector

SKU: VML3Z16C900A

$89.00

F-150 2021-2025 Smoke Hood Deflector

F-150 2021-2025 Smoke Hood Deflector

SKU: ML3Z16C900A

$115.00

Shipping: Ships by March 17

Pickup: Free at Dealer

Add to Cart

F-150 2021-2025 Aeroskin II Textured Hood Deflector

F-150 2021-2025 Aeroskin II Textured Hood Deflector

SKU: VML3Z16C900B

$99.00

Shipping: Ships by March 17

Pickup: Free at Dealer

Add to Cart

F-150 Crew Cab 2021-2025 Bushwacker Black Body Armor Rocker Panel Protection

F-150 Crew Cab 2021-2025 Bushwacker Black Body Armor Rocker Panel Protection

SKU: VML3Z1613208B

$269.00

Shipping: Ships by March 17

Pickup: Free at Dealer

Add to Cart

Supercrew Low Profile Side Window Deflectors by Lund

SKU: VML3Z18246K

$109.00

Shipping: Ships by March 17

Pickup: Free at Dealer

Add to Cart

Supercab Low Profile Side Window Air Deflectors by Lund

SKU: VJL3Z18246B

$109.00

F-150 Lightning 2022-2025 Lund Smoke Aeroskin Hood Protector

F-150 Lightning 2022-2025 Lund Smoke Aeroskin Hood Protector

SKU: VPL3Z16C900A

$99.00

Shipping: Ships by March 17

Pickup: Free at Dealer

Add to Cart

F-150 SuperCab 2021-2025 Bushwacker Black Rocker Panel Protection Trim

F-150 SuperCab 2021-2025 Bushwacker Black Rocker Panel Protection Trim

SKU: VML3Z1613208A

$269.00

Shipping: Ships by March 17

Pickup: Free at Dealer

Add to Cart

Regular Cab Low Profile Smoke Side Window Deflectors - 2 Piece Set

SKU: VML3Z18246M

$79.00

Shipping: Ships by March 17

Pickup: Free at Dealer

Add to Cart

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