Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2011-2014 Smoke Hood Deflector

F-150 2011-2014 Smoke Hood Deflector

SKU: 9L3Z16C900A

$115.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2025 Rear Corners Exterior Trim Trail Armor

Bronco 2021-2025 Rear Corners Exterior Trim Trail Armor

SKU: VM2DZ78410K17A

$169.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ranger 2019-2023 Smoke Hood Deflector

Ranger 2019-2023 Smoke Hood Deflector

SKU: KB3Z16C900A

$115.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2025 DeeZee Fender Sight Delete (Handle Asst.) Kit

Bronco 2021-2025 DeeZee Fender Sight Delete (Handle Asst.) Kit

SKU: VM2DZ7820038A

$199.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

EcoSport 2018-2022 Side Window Air Deflectors 4-Piece Set

EcoSport 2018-2022 Side Window Air Deflectors 4-Piece Set

SKU: VJN1Z18246A

$109.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ranger SuperCab 2019-2023 Smoke 4pc Side Window Air Deflector

Ranger SuperCab 2019-2023 Smoke 4pc Side Window Air Deflector

SKU: VKB3Z18246A

$109.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Escape 2013-2019 Low Profile Side Window Air Deflectors

SKU: VJ5DZ18246A

$109.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2025 Ford TG Stamping, Opaque White Ink Spare 32 inch Tire Cover

Bronco 2021-2025 Ford TG Stamping, Opaque White Ink Spare 32 inch Tire Cover

SKU: M2DZ9945026E

$105.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Chrome 4-Piece Set In Channel Side Window Deflectors for Crew Cab

Chrome 4-Piece Set In Channel Side Window Deflectors for Crew Cab

SKU: VML3Z18246J

$169.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

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