Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2018-2020 Lund Fender Flares

F-150 2018-2020 Lund Fender Flares

SKU: VJL3Z16268E

$469.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

Bronco 2Dr 2022-2024 Paint Protection Film Kit

Bronco 2Dr 2022-2024 Paint Protection Film Kit

SKU: VM2DZ2120000B

$239.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Bronco Sport 2021-2024 Paint Protection Film Kit

Bronco Sport 2021-2024 Paint Protection Film Kit

SKU: VP1PZ2120000A

$299.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Ranger 2024 Bushwacker Unpainted Fender Flares, Paintable and bolt-on look

Ranger 2024 Bushwacker Unpainted Fender Flares, Paintable and bolt-on look

SKU: VR1WZ16268B

$499.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

Escape 2023-2024 Paint Protection Film Kit

Escape 2023-2024 Paint Protection Film Kit

SKU: VPL8Z2120000A

$329.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

Mustang Mach-E 2024 Lower Side Rocker Panel Paint Protection Film Kit

Mustang Mach-E 2024 Lower Side Rocker Panel Paint Protection Film Kit

SKU: VRK9Z2120000A

$389.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

Mustang GT500 2020-2022 Indoor Grey Full Car Cover for Large Wing Models

Mustang GT500 2020-2022 Indoor Grey Full Car Cover for Large Wing Models

SKU: VLR3Z19A412J

$299.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

F-150 2021-2023 Paint Protection Film Kit

F-150 2021-2023 Paint Protection Film Kit

SKU: VLL3Z2120000A

$399.00

Shipping: Ships by Nov. 29

Pickup: Free at Dealer

F-150 2018-2020 Paintable Fender Flares

F-150 2018-2020 Paintable Fender Flares

SKU: VJL3Z16268B

$489.00

Pickup Required

Pickup: Free at Dealer

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