Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Trailer Tow Wiring Kit

Trailer Tow Wiring Kit

SKU: FT1Z15A416A

$135.00

Pickup Required

Pickup: Free at Dealer

2021-2024 Bronco Sport Matte Black Hood Graphic

2021-2024 Bronco Sport Matte Black Hood Graphic

SKU: VM1PZ6320000A

$119.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

Thule Stand-Up Paddleboard Carrier for Roof Racks, 2015-2025.

Thule Stand-Up Paddleboard Carrier for Roof Racks, 2015-2025.

SKU: VFT4Z7855100B

$199.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

Yakima Rooftop Fishing Rod Mount, 2019-2025.

Yakima Rooftop Fishing Rod Mount, 2019-2025.

SKU: VM1PZ7855100E

$199.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

Thule Canoe Carrier for Roof Racks, 2015-2025.

Thule Canoe Carrier for Roof Racks, 2015-2025.

SKU: VKB3Z7855100W

$199.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

Bronco Sport 2021-2024 Side Retro Graphics, Gray w/ Bucking Bronco Logo

SKU: VM1PZ6320000D

$129.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Yakima Rack Mounted Canoe Carrier, 2019-2025.

Yakima Rack Mounted Canoe Carrier, 2019-2025.

SKU: VKB3Z7855100D

$199.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

Bronco Sport 2021-2024 Side Retro Graphics, Mountain Design - Gray

Bronco Sport 2021-2024 Side Retro Graphics, Mountain Design - Gray

SKU: VM1PZ6320000C

$129.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

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