Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco 2021-2024 Gatorback Bucking Bronco Logo Splash Guards Rear Pair

SKU: VM2DZ16A550D

$499.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 4Dr 2021-2024 Air Design® Door Molding

Bronco 4Dr 2021-2024 Air Design® Door Molding

SKU: VM2DZ1820049A

$429.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 2Dr 2021-2024 Garage Storage Bags

Bronco 2Dr 2021-2024 Garage Storage Bags

SKU: VM2DZ54502H07C

$269.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 4Dr 2021-2024 Bronco Script Bimini Top Black with Light Gray

Bronco 4Dr 2021-2024 Bronco Script Bimini Top Black with Light Gray

SKU: VM2DZ54500W00G

$419.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 2021-2024 Gatorback Bronco Text Logo Splash Guards Rear Pair

SKU: VM2DZ16A550B

$499.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 2Dr 2021-2024 Trail Armor Rocker Panels

Bronco 2Dr 2021-2024 Trail Armor Rocker Panels

SKU: VM2DZ1613208B

$259.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 2Dr 2021-2024 Bronco Horse Bimini Top Black with Light Gray

Bronco 2Dr 2021-2024 Bronco Horse Bimini Top Black with Light Gray

SKU: VM2DZ54500W00M

$419.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Yakima Small Perimeter Fence Kit for Cargo Platform

Yakima Small Perimeter Fence Kit for Cargo Platform

SKU: VM2DZ7855100F

$249.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 2021-2024 Gatorback Bronco Text Logo Splash Guards Front Pair Without Rock Rails or Steps

SKU: VM2DZ16A550E

$499.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

...

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