Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule X-Large Rack Mounted Cargo Box

                  Thule X-Large Rack Mounted Cargo Box

                  SKU: VM1PZ7855100H

                  $799.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Tube Step Bars

                  Bronco 4Dr 2021-2025 Tube Step Bars

                  SKU: M2DZ16450BC

                  $645.00

                  Shipping: Ships by March 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Safari Bar Kit

                  Bronco 2021-2025 Safari Bar Kit

                  SKU: M2DZ17D957AB

                  $630.00

                  Shipping: Ships by March 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Force XT Large Roof Mounted Cargo Box

                  Thule Force XT Large Roof Mounted Cargo Box

                  SKU: VM1PZ7855100J

                  $749.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Tube Step Bars

                  Bronco 2Dr 2021-2025 Tube Step Bars

                  SKU: M2DZ16450AD

                  $645.00

                  Shipping: Ships by March 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Steel Full Body Bash Plate for vehicles with Modular Front Bumper

                  Bronco 4Dr 2021-2025 Steel Full Body Bash Plate for vehicles with Modular Front Bumper

                  SKU: MB3Z5D032E

                  $870.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 OE Roof Rack

                  Bronco 2Dr 2021-2025 OE Roof Rack

                  SKU: M2DZ9955100AA

                  $940.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Lockable Cargo Box

                  Yakima Rack Mounted Lockable Cargo Box

                  SKU: VKB3Z7855100FB

                  $769.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Large Wheel Arch Molding Fender Flares OE for 2-door or 4-door

                  Bronco 2021-2025 Large Wheel Arch Molding Fender Flares OE for 2-door or 4-door

                  SKU: M2DZ16268AB

                  $545.00

                  Shipping: Ships by March 15
                  Pickup: Free at Dealer
                  Add to Cart
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