Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima Awning

                  Yakima Awning

                  SKU: VKB3Z99000C38E

                  $419.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 2pc Rear Wheel Well Liners

                  F-150 2021-2025 2pc Rear Wheel Well Liners

                  SKU: RL3Z9927886B

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Bike Carrier Hitch Swing Adaptor

                  Yakima Bike Carrier Hitch Swing Adaptor

                  SKU: VKB3Z7855100N

                  $439.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Air Design® Black Roof Spoiler

                  Air Design® Black Roof Spoiler

                  SKU: VML3Z9944210A

                  $249.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles without Front Camera

                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles without Front Camera

                  SKU: VML3Z8A224A

                  $309.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2022 Lighted Ford Oval Front LED For Vehicles with Front Camera

                  F-150 2021-2022 Lighted Ford Oval Front LED For Vehicles with Front Camera

                  SKU: VML3Z8A224D

                  $309.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Rear Pair

                  SKU: VML3Z16A550KB

                  $319.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Yakima Roof Mounted Ski/Snowboard Rack

                  Yakima Roof Mounted Ski/Snowboard Rack

                  SKU: VKB3Z7855100E

                  $389.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Gatorback Chrome Decal Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback Chrome Decal Splash Guards Rear Pair

                  SKU: VML3Z16A550HB

                  $319.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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