Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2021-2024 Putco® Tailgate Blade Light Bar Assembly for Lightning

F-150 2021-2024 Putco® Tailgate Blade Light Bar Assembly for Lightning

SKU: VML3Z13B678D

$439.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Front Pair

SKU: VML3Z16A550EB

$319.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

F-150 2021-2025 Gatorback Black Splash Guards Front Pair

F-150 2021-2025 Gatorback Black Splash Guards Front Pair

SKU: VML3Z16A550BB

$319.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Front Pair

F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Front Pair

SKU: VML3Z16A550CB

$319.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

F-150 2021-2025 Gatorback Black & Chrome Ford Logo Splash Guards Rear Pair

SKU: VML3Z16A550LB

$319.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Yakima® FrontLoader Rooftop Rack Mounted Bike Carrier w/o Lock

Yakima® FrontLoader Rooftop Rack Mounted Bike Carrier w/o Lock

SKU: VKB3Z7855100AE

$279.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with F-150 on Black Surround

F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with F-150 on Black Surround

SKU: VPL3Z16A550B

$299.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

F-150 2021-2025 Gatorback Black & Chrome Ford Logo Splash Guards Front Pair

SKU: VML3Z16A550DB

$319.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

F-150 2015-2023 Cross Bars

F-150 2015-2023 Cross Bars

SKU: LL3Z9948016A

$235.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

...

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