Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2024-2025, Retractable Bed Step

                  F-150 2024-2025, Retractable Bed Step

                  SKU: VRL3Z17A958A

                  $449.00

                  Yakima Telescoping 36-64" Bed Side Bars

                  Yakima Telescoping 36-64" Bed Side Bars

                  SKU: VKB3Z9955100F

                  $249.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  F-150 2021-2025 Air Design® Matte Black Tailgate Applique

                  F-150 2021-2025 Air Design® Matte Black Tailgate Applique

                  SKU: VML3Z99425A34A

                  $339.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  F-150 2021-2025 Trailer Hitch Receiver

                  F-150 2021-2025 Trailer Hitch Receiver

                  SKU: ML3Z19D520A

                  $370.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  F-150 2021-2025 Air Design® Satin Black Hood Scoop

                  F-150 2021-2025 Air Design® Satin Black Hood Scoop

                  SKU: VML3Z16C630A

                  $429.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

                  Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

                  SKU: VDT4Z7855100F

                  $399.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  F-150 2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITHOUT FRONT CAMERA FOR XL, AND STX

                  F-150 2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITHOUT FRONT CAMERA FOR XL, AND STX

                  SKU: VRL3Z8A224A

                  $309.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Overland Stand Alone Changing Room/Shower

                  Overland Stand Alone Changing Room/Shower

                  SKU: VNB3Z99000C38C

                  $319.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

                  Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

                  SKU: VM1PZ7855100K

                  $259.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
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