Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Thule X-Large Rack Mounted Cargo Box

Thule X-Large Rack Mounted Cargo Box

SKU: VM1PZ7855100H

$799.00

Pickup Required

Pickup: Free at Dealer

F-150 2021-2024 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

F-150 2021-2024 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

SKU: ML3Z17696BA

$880.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 SuperCrew® 2015-2024 Black Aluminum 5" Step Bars

F-150 SuperCrew® 2015-2024 Black Aluminum 5" Step Bars

SKU: FL3Z16450FB

$630.00

Pickup Required

Pickup: Free at Dealer

Thule Hitch Mounted Tilting Bike Carrier

Thule Hitch Mounted Tilting Bike Carrier

SKU: VPL2Z7855100A

$819.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 2021-2023 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, 360 Camera

F-150 2021-2023 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, 360 Camera

SKU: ML3Z17696CA

$1,000.00

Pickup Required

Pickup: Free at Dealer

F-150 2022-2024 Trailer TPMS Monitor with Camera and TPMS

F-150 2022-2024 Trailer TPMS Monitor with Camera and TPMS

SKU: ML3Z1A189BE

$1,145.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Thule Force XT Large Roof Mounted Cargo Box

Thule Force XT Large Roof Mounted Cargo Box

SKU: VM1PZ7855100J

$749.00

Pickup Required

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F-150 SuperCab 2015-2024 Black Aluminum 5" Step Bars

F-150 SuperCab 2015-2024 Black Aluminum 5" Step Bars

SKU: FL3Z16450EB

$595.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

SKU: VKB3Z7855100AD

$709.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

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