Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Supercrew Low Profile Side Window Deflectors by Lund

SKU: VML3Z18246K

$109.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Supercab Low Profile Side Window Air Deflectors by Lund

SKU: VJL3Z18246B

$109.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Super Duty 2023-2025 Lund® Black Textured Aeroskin II Hood Protector

Super Duty 2023-2025 Lund® Black Textured Aeroskin II Hood Protector

SKU: VPC3Z16C900B

$109.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Super Duty 2023-2025 Black 2-Piece Set Front Wheel Well Liners

Super Duty 2023-2025 Black 2-Piece Set Front Wheel Well Liners

SKU: PC3Z16F099B

$200.00

Trailer Tow Wiring Kit

Trailer Tow Wiring Kit

SKU: FT1Z15A416A

$135.00

Pickup Required

Pickup: Free at Dealer

Yakima Tailgate Bike Carrier for 5 Bikes

Yakima Tailgate Bike Carrier for 5 Bikes

SKU: VKB3Z9955100E

$199.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Thule Stand-Up Paddleboard Carrier for Roof Racks

Thule Stand-Up Paddleboard Carrier for Roof Racks

SKU: VFT4Z7855100B

$199.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

SKU: VFL3Z9920554D

$199.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Super Duty 2011-2025 Chrome Exhaust Tip

Super Duty 2011-2025 Chrome Exhaust Tip

SKU: HC3Z5K238A

$135.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

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