Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Thule Rack Mounted Cargo Basket with Net

Thule Rack Mounted Cargo Basket with Net

SKU: VJT4Z7855100C

$599.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Tepui Gray & Navy Rack Mounted Tent

Tepui Gray & Navy Rack Mounted Tent

SKU: VLL3Z99000C38B

$2,199.00

Pickup Required

Pickup: Free at Dealer

Super Duty 2011-2025 5th Wheel 35,000 lbs. Hitch Kit For 8.0' Bed Only

Super Duty 2011-2025 5th Wheel 35,000 lbs. Hitch Kit For 8.0' Bed Only

SKU: PC3Z19D520B

$2,250.00

Pickup Required

Pickup: Free at Dealer

Yakima Medium Profile Bed Rack

SKU: VLC3Z9955100D

$1,228.00

Pickup Required

Pickup: Free at Dealer

THULE Ladder Rack

THULE Ladder Rack

SKU: VJL3Z9955100A

$1,099.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/FX4 Die-Stamped Stainless Insert

Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/FX4 Die-Stamped Stainless Insert

SKU: VPC3Z16A550V

$649.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

...

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