Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2021-2023 Black & White Full Vehicle Cover for Low Wing Models

Mustang 2021-2023 Black & White Full Vehicle Cover for Low Wing Models

SKU: VMR3Z19A412C

$299.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2021-2023 Air Design® Black Wheel Lip Molding for Front Wheel Openings Only

Mustang 2021-2023 Air Design® Black Wheel Lip Molding for Front Wheel Openings Only

SKU: VMR3Z16268A

$330.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2015-2023 Noah Style Convertible Full Vehicle Cover

Mustang 2015-2023 Noah Style Convertible Full Vehicle Cover

SKU: VFR3Z19A412D

$289.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2021-2023 Blue & White Full Vehicle Cover for Low Wing Models

Mustang 2021-2023 Blue & White Full Vehicle Cover for Low Wing Models

SKU: VMR3Z19A412A

$299.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2018-2023 Air Design® Race Red Quarter Window Louvers

Mustang 2018-2023 Air Design® Race Red Quarter Window Louvers

SKU: VJR3Z63280B10CB

$269.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 2021-2023 Blue & White Full Vehicle Cover for High Wing Models

Mustang 2021-2023 Blue & White Full Vehicle Cover for High Wing Models

SKU: VMR3Z19A412E

$299.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2018-2023 Air Design® Gloss Black Hood Louver

Mustang 2018-2023 Air Design® Gloss Black Hood Louver

SKU: VJR3Z16C630D

$269.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2021-2023 Red & White Full Vehicle Cover for High Wing Models

Mustang 2021-2023 Red & White Full Vehicle Cover for High Wing Models

SKU: VMR3Z19A412F

$299.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2018-2023 Air Design® Black Satin Rear Lip Spoiler

Mustang 2018-2023 Air Design® Black Satin Rear Lip Spoiler

SKU: VJR3Z6344210C

$249.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

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