Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2023 UnderCover Left Hand Side Pivot Storage Box

                  Ranger 2023 UnderCover Left Hand Side Pivot Storage Box

                  SKU: VPB3Z17N004A

                  $229.00

                  Shipping: Ships by March 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch-Mounted LongArm Bed Extender

                  Yakima Hitch-Mounted LongArm Bed Extender

                  SKU: VKB3Z99286A40D

                  $279.00

                  Shipping: Ships by March 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  SKU: VM1PZ7855100G

                  $379.00

                  Shipping: Ships by March 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rack Mounted Folding Kayak Carrier

                  Thule Rack Mounted Folding Kayak Carrier

                  SKU: VM1PZ7855100D

                  $349.00

                  Shipping: Ships by March 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Hitch Mounted Bicycle Carrier for 2 Bikes

                  Thule Hitch Mounted Bicycle Carrier for 2 Bikes

                  SKU: VM1PZ7855100AA

                  $429.00

                  Shipping: Ships by March 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Awning

                  Yakima Awning

                  SKU: VKB3Z99000C38E

                  $419.00

                  Shipping: Ships by March 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

                  Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

                  SKU: VKB3Z99000C38A

                  $319.00

                  Shipping: Ships by March 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Roof Mounted Ski/Snowboard Rack

                  Yakima Roof Mounted Ski/Snowboard Rack

                  SKU: VKB3Z7855100E

                  $389.00

                  Shipping: Ships by March 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2025 Gatemate Pro Tailgate Bike Carrier

                  Ranger 2019-2025 Gatemate Pro Tailgate Bike Carrier

                  SKU: VKB3Z9955100AB

                  $239.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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