Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Mach-E 2021-2025 Rear Bumper Protector

                  Mustang Mach-E 2021-2025 Rear Bumper Protector

                  SKU: MJ8Z17B807A

                  $100.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 Molded Splash Guards Front Pair

                  Escape 2013-2019 Molded Splash Guards Front Pair

                  SKU: DJ5Z16A550AA

                  $60.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Lund® Black Textured Aeroskin Hood Protector

                  Maverick 2022-2025 Lund® Black Textured Aeroskin Hood Protector

                  SKU: VPZ6Z16C900A

                  $99.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2024-2025 Molded Splash Guards, Rear

                  Mustang Mach-E 2024-2025 Molded Splash Guards, Rear

                  SKU: LJ8Z16A550D

                  $60.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Trailer Brake Control Jumper Wire Kit

                  F-150 2018-2020 Trailer Brake Control Jumper Wire Kit

                  SKU: JL3Z14A411C

                  $85.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  Edge 2011-2014 Rear Bumper Protector

                  Edge 2011-2014 Rear Bumper Protector

                  SKU: BT4Z17B807A

                  $100.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2017-2019 Lund Aeroskin Smoke Hood Deflector

                  Escape 2017-2019 Lund Aeroskin Smoke Hood Deflector

                  SKU: VGJ5Z16C900A

                  $89.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Escape 2013-2019 Side Window Air Deflectors

                  Escape 2013-2019 Side Window Air Deflectors

                  SKU: VGJ5Z18246A

                  $99.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

                  SKU: VML3Z99132A08C

                  $59.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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