Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2020 Air Design® Magnetic Quarter Window Louvers

                  Mustang 2018-2020 Air Design® Magnetic Quarter Window Louvers

                  SKU: VJR3Z63280B10CE

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2006-2007 Primed Rear Spoiler

                  Escape 2006-2007 Primed Rear Spoiler

                  SKU: 1L8Z78500K16AAC

                  $350.00 + $140.00 Installation

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Air Design® Satin Black Tailgate Applique

                  F-150 2018-2020 Air Design® Satin Black Tailgate Applique

                  SKU: VJL3Z99425A34A

                  $319.00

                  Shipping: Ships by March 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Crew Cab Bushwacker Black Rocker Panel Protection Trim

                  Crew Cab Bushwacker Black Rocker Panel Protection Trim

                  SKU: VJL3Z1613208A

                  $249.00

                  Shipping: Ships by March 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Dot Fade Over-the-Top Graphics for Ecoboost

                  Mustang 2024-2025 Dot Fade Over-the-Top Graphics for Ecoboost

                  SKU: PR3Z5420000HA

                  $460.00

                  Shipping: Ships by March 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback FX4 Splash Guards Rear Pair

                  Super Duty 2017-2022 Gatorback FX4 Splash Guards Rear Pair

                  SKU: VHC3Z16A550T

                  $369.00

                  Shipping: Ships by March 20
                  Pickup: Free at Dealer
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                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen with Front Camera

                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen with Front Camera

                  SKU: VMC3Z8A224C

                  $309.00

                  Shipping: Ships by March 20
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2021-2025, Air Design® Gloss Black Rear Deck Spoiler for GT, Select and Premium Models

                  Mustang Mach-E 2021-2025, Air Design® Gloss Black Rear Deck Spoiler for GT, Select and Premium Models

                  SKU: VPK9Z6344210A

                  $479.00

                  Shipping: Ships by March 20
                  Pickup: Free at Dealer
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                  Super Duty 2017-2019 Trailer Brake Control

                  Super Duty 2017-2019 Trailer Brake Control

                  SKU: HC3Z19H332AA

                  $285.00

                  Shipping: Ships by March 20
                  Pickup: Free at Dealer
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