Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2022 VISCO Red & Black Body Speed Stripe Kit

                  F-150 2021-2022 VISCO Red & Black Body Speed Stripe Kit

                  SKU: VML3Z6320000E

                  $69.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Polished Stainless Steel Tailgate Lettering

                  Maverick 2022-2025 Polished Stainless Steel Tailgate Lettering

                  SKU: VNZ6Z9942528B

                  $89.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 Matte Black Tri-Bar Stripe Kit

                  Mustang 2015-2023 Matte Black Tri-Bar Stripe Kit

                  SKU: VFR3Z6320000A

                  $79.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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                  Ranger Crew Cab 2019-2023 Matte Black Body Side Speed Stripe Kit

                  Ranger Crew Cab 2019-2023 Matte Black Body Side Speed Stripe Kit

                  SKU: VKB3Z6320000D

                  $99.00

                  Shipping: More inventory coming soon
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                  Ranger SuperCab 2019-2023 Matte Black Body Side Speed Stripe Kit

                  Ranger SuperCab 2019-2023 Matte Black Body Side Speed Stripe Kit

                  SKU: VKB3Z6320000B

                  $79.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 Matte Black Speed Stripe Kit

                  Mustang 2015-2023 Matte Black Speed Stripe Kit

                  SKU: VFR3Z6320000C

                  $79.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 Gloss White Tri-Bar Stripe Kit

                  Mustang 2015-2023 Gloss White Tri-Bar Stripe Kit

                  SKU: VFR3Z6320000B

                  $79.00

                  Shipping: Ships by Apr 6
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