Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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2021-2025 Bronco Sport Matte Clear Hood Graphic

2021-2025 Bronco Sport Matte Clear Hood Graphic

SKU: VM1PZ6320000B

$339.00

Shipping: Ships by Dec. 26

Pickup: Free at Dealer

Mustang 2024-2025 Black/Gray Over-the-Top Graphics for GT w/o Spoiler

Mustang 2024-2025 Black/Gray Over-the-Top Graphics for GT w/o Spoiler

SKU: PR3Z5420000AA

$460.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Explorer 2021-2025 Clear Matte Dual Hood Stripe Graphics Kit

Explorer 2021-2025 Clear Matte Dual Hood Stripe Graphics Kit

SKU: NB5Z6320000C

$355.00

Shipping: Ships by Dec. 26

Pickup: Free at Dealer

Explorer 2022-2024 Timberline Dual Hood Stripe Graphics Kit

Explorer 2022-2024 Timberline Dual Hood Stripe Graphics Kit

SKU: NB5Z6320000B

$355.00

Shipping: Ships by Dec. 26

Pickup: Free at Dealer

Escape 2024 Graphics Kit, Cool Silver Side Stripes

Escape 2024 Graphics Kit, Cool Silver Side Stripes

SKU: PJ6Z5420000AB

$310.00

Shipping: Ships by Dec. 26

Pickup: Free at Dealer

Focus 2015-2018 Matte Black Over The Top Dual Stripe Kit

Focus 2015-2018 Matte Black Over The Top Dual Stripe Kit

SKU: VGM5Z6320000C

$359.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 2015-2023 Matte Clear 7" Over the Top Dual Stripe Kit

Mustang 2015-2023 Matte Clear 7" Over the Top Dual Stripe Kit

SKU: VPR3Z6320000A

$469.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

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