Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1. Accessories/
                  2. Exterior/
                  3. Hitches, Towing and Recovery

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                  Hitches, Towing and Recovery

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                  Super Duty 2023-2025 5th Wheel / Gooseneck Hitch Prep Package

                  Super Duty 2023-2025 5th Wheel / Gooseneck Hitch Prep Package

                  SKU: PC3Z5F057A

                  $1,185.00

                  Shipping: Ships by Dec. 31
                  Pickup: Free at Dealer
                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

                  SKU: ML3Z17696BA

                  $880.00

                  Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

                  Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

                  SKU: LC3Z1A189AJ

                  $910.00

                  Shipping: Ships by Dec. 31
                  Pickup: Free at Dealer
                  Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

                  Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

                  SKU: PC3Z19F503A

                  $730.00

                  Shipping: Ships by Dec. 31
                  Pickup: Free at Dealer
                  F-150 2022-2025 Trailer TPMS Monitor with Camera and TPMS

                  F-150 2022-2025 Trailer TPMS Monitor with Camera and TPMS

                  SKU: ML3Z1A189BE

                  $1,145.00

                  Shipping: Ships by Dec. 31
                  Pickup: Free at Dealer
                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, 360 Camera

                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, 360 Camera

                  SKU: ML3Z17696CA

                  $1,000.00

                  F-150 2021-2025 Trailer Tow Mirrors - Chrome Cap - Fits Vehicles With Factory Power Mirrors, Power Telescope, Power Fold, BLIS, 360 Camera

                  F-150 2021-2025 Trailer Tow Mirrors - Chrome Cap - Fits Vehicles With Factory Power Mirrors, Power Telescope, Power Fold, BLIS, 360 Camera

                  SKU: ML3Z17696DA

                  $2,005.00

                  Pickup Required
                  Pickup: Free at Dealer
                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, No BLIS, No 360 Camera

                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, No BLIS, No 360 Camera

                  SKU: ML3Z17696AA

                  $880.00

                  Shipping: Ships by Dec. 31
                  Pickup: Free at Dealer
                  Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

                  Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

                  SKU: LC3Z5F057A

                  $978.79

                  Pickup Required
                  Pickup: Free at Dealer
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