Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Yakima® Rack Mounted Kayak Carrier w/o Lock

Yakima® Rack Mounted Kayak Carrier w/o Lock

SKU: VKB3Z7855100EB

$269.00

Shipping: Ships by Nov. 27

Pickup: Free at Dealer

Yakima Awning

Yakima Awning

SKU: VKB3Z99000C38E

$469.00

Shipping: Ships by Nov. 27

Pickup: Free at Dealer

Maverick 2022-2025 Crossbar Kit

Maverick 2022-2025 Crossbar Kit

SKU: NZ6Z9948016A

$315.00

Shipping: Ships by Nov. 27

Pickup: Free at Dealer

Thule Hitch Mounted Bicycle Carrier for 4 Bikes

Thule Hitch Mounted Bicycle Carrier for 4 Bikes

SKU: VM1PZ7855100BA

$459.00

Shipping: Ships by Nov. 27

Pickup: Free at Dealer

Overland Stand Alone Changing Room/Shower

Overland Stand Alone Changing Room/Shower

SKU: VNB3Z99000C38C

$319.00

Shipping: Ships by Nov. 27

Pickup: Free at Dealer

Yakima Telescoping 36-64" Bed Side Bars

Yakima Telescoping 36-64" Bed Side Bars

SKU: VKB3Z9955100F

$249.00

Shipping: Ships by Nov. 27

Pickup: Free at Dealer

Yakima Rack Mounted Stand Up Paddleboard Carrier

Yakima Rack Mounted Stand Up Paddleboard Carrier

SKU: VKB3Z7855100H

$359.00

Shipping: Ships by Nov. 27

Pickup: Free at Dealer

Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

SKU: VDT4Z7855100F

$399.00

Shipping: Ships by Nov. 27

Pickup: Free at Dealer

Yakima Bike Carrier Hitch Swing Adaptor

Yakima Bike Carrier Hitch Swing Adaptor

SKU: VKB3Z7855100N

$439.00

Pickup Required

Pickup: Free at Dealer

10 - 18 of 19 results