Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

SKU: VFL3Z9920554D

$199.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

F-150 2018-2020 Front/Rear Smoke Chrome Black Ford Oval Emblem w/ Camera

F-150 2018-2020 Front/Rear Smoke Chrome Black Ford Oval Emblem w/ Camera

SKU: LL3Z9942528C

$170.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

SuperCab & SuperCrew Bight Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

SuperCab & SuperCrew Bight Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

SKU: VFL3Z9920554H

$159.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Gunmetal Stainless Steel Platinum Lettering Tailgate Badge

Gunmetal Stainless Steel Platinum Lettering Tailgate Badge

SKU: VHC3Z9942528A

$129.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

SKU: VFL3Z9920554B

$169.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

SKU: VFL3Z9920554F

$129.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

SuperCab & SuperCrew Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

SuperCab & SuperCrew Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

SKU: VFL3Z9920554G

$159.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

SKU: LL3Z9942528B

$170.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

SKU: VFL3Z9920554C

$199.00

Pickup Required

Pickup: Free at Dealer

1 - 9 of 15 results