Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2021-2025 Rear Wheel Well Liner Pair

F-150 2021-2025 Rear Wheel Well Liner Pair

SKU: RL3Z9927886B

$220.00

Pickup Required

Pickup: Free at Dealer

Super Duty 2017-2025 UnderCover Right Hand Side Pivot Storage Box

Super Duty 2017-2025 UnderCover Right Hand Side Pivot Storage Box

SKU: VHC3Z17N004B

$239.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2024 Trailer Tow Kit

Bronco 2024 Trailer Tow Kit

SKU: VP2DZ15A416B

$499.00 + $196.00 Installation

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty 2017-2025 UnderCover Left Hand Side Pivot Storage Box

Super Duty 2017-2025 UnderCover Left Hand Side Pivot Storage Box

SKU: VHC3Z17N004C

$239.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2025 Undercover Right Hand Side Pivot Storage Box

F-150 2015-2025 Undercover Right Hand Side Pivot Storage Box

SKU: VFL3Z17N004E

$239.00

Super Duty 2023-2025 One Pair Wheel-Well Liners for Rear Wheel Wells

Super Duty 2023-2025 One Pair Wheel-Well Liners for Rear Wheel Wells

SKU: PC3Z9927886A

$220.00

Pickup Required

Pickup: Free at Dealer

Explorer 2020-2025 Clamp On Cross Bars 2pc Set

Explorer 2020-2025 Clamp On Cross Bars 2pc Set

SKU: LB5Z7855100AC

$325.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2025 Undercover Left Hand Side Pivot Storage Box

F-150 2015-2025 Undercover Left Hand Side Pivot Storage Box

SKU: VFL3Z17N004D

$239.00

Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/Camera

Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/Camera

SKU: VN2DZ8A224B

$359.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

1 - 9 of 495 results