Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2015-2020 Gatorback FX4 Splash Guards Rear Pair

F-150 2015-2020 Gatorback FX4 Splash Guards Rear Pair

SKU: VHL3Z16A550M

$309.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Escape 2013-2019 Black Roof Rails

Escape 2013-2019 Black Roof Rails

SKU: DJ5Z7855100BA

$370.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Edge 2020-2024 Gatorback Black Ford Logo Splash Guards Front Pair

SKU: VLT4Z16A550B

$259.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT with Spoiler

Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT with Spoiler

SKU: PR3Z5420000DA

$460.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

SKU: VKB3Z7855100P

$499.00

Shipping: Ships by Feb. 10

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Escape 2021-2022 Paint Protection Film Kit

Escape 2021-2022 Paint Protection Film Kit

SKU: VNJ6Z2120000A

$329.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Ranger 2024-2025 Bushwacker Unpainted Fender Flares, Paintable and bolt-on look

Ranger 2024-2025 Bushwacker Unpainted Fender Flares, Paintable and bolt-on look

SKU: VR1WZ16268B

$499.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Bronco 4Dr 2021-2025 Bronco Horse Bimini Top Black with Pink

Bronco 4Dr 2021-2025 Bronco Horse Bimini Top Black with Pink

SKU: VM2DZ54500W00N

$419.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Bronco 2021-2025 Visco Hood Cowl/Stripes Geometric Design

Bronco 2021-2025 Visco Hood Cowl/Stripes Geometric Design

SKU: VM2DZ6320000B

$289.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

...

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