Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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THULE Rack-Mounted Cargo Box

THULE Rack-Mounted Cargo Box

SKU: VAT4Z7855100L

$539.00

Pickup Required

Pickup: Free at Dealer

Super Duty 2023-2024 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 6.75 ft Bed

Super Duty 2023-2024 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 6.75 ft Bed

SKU: VPC3Z16268F

$739.00

Pickup Required

Pickup: Free at Dealer

Super Duty 2023-2024 Bushwacker Pocket Style Fender Flare Kit Unassembled 4-Piece Kit - PRIMED / PAINTABLE

Super Duty 2023-2024 Bushwacker Pocket Style Fender Flare Kit Unassembled 4-Piece Kit - PRIMED / PAINTABLE

SKU: VPC3Z16268B

$559.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 Regular Cab 2015-2024 Black Aluminum 5" Step Bars

F-150 Regular Cab 2015-2024 Black Aluminum 5" Step Bars

SKU: FL3Z16450DD

$560.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Bronco 2Dr 2021-2024 Rock Rails

Bronco 2Dr 2021-2024 Rock Rails

SKU: M2DZ78102D30AA

$745.00

Pickup Required

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Bronco 4Dr 2021-2024 Rock Rails

Bronco 4Dr 2021-2024 Rock Rails

SKU: M2DZ78102D30BA

$745.00

Pickup Required

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Super Duty 2023-2024 Trailer BLIS Kit

Super Duty 2023-2024 Trailer BLIS Kit

SKU: PC3Z14D453A

$755.00

Shipping: Ships by Nov. 25

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F-150 2024 Fender Flares

F-150 2024 Fender Flares

SKU: VRL3Z16268A

$559.00

Shipping: More inventory coming soon

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Mustang 2024 Coverking® Black with Stripes Full Vehicle Indoor Cover for Dark Horse with Handling Pack, Pedestal/High Spoiler

Mustang 2024 Coverking® Black with Stripes Full Vehicle Indoor Cover for Dark Horse with Handling Pack, Pedestal/High Spoiler

SKU: VRR3Z19A412G

$589.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

...

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