Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 Lightning 2022-2025 Lund Smoke Aeroskin Hood Protector

                  F-150 Lightning 2022-2025 Lund Smoke Aeroskin Hood Protector

                  SKU: VPL3Z16C900A

                  $99.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Edge 2019-2024 Molded Splash Guards Rear Pair

                  Edge 2019-2024 Molded Splash Guards Rear Pair

                  SKU: KT4Z16A550AA

                  $60.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mach-E 2024-2025 Molded Splash Guards, Front

                  Mach-E 2024-2025 Molded Splash Guards, Front

                  SKU: LJ8Z16A550C

                  $60.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  F-150 2015-2020 Matte Black Textured Hood Deflector

                  F-150 2015-2020 Matte Black Textured Hood Deflector

                  SKU: VJL3Z16C900A

                  $99.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Ranger 2024-2025 Lund™ Smoke Aeroskin™ Hood Protector Deflector

                  Ranger 2024-2025 Lund™ Smoke Aeroskin™ Hood Protector Deflector

                  SKU: VR1WZ16C900A

                  $99.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  F-150 2015-2020 Rear Molded Carbon Black Splash Guards Pair w/Lip Molding

                  F-150 2015-2020 Rear Molded Carbon Black Splash Guards Pair w/Lip Molding

                  SKU: FL3Z16A550BA

                  $60.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Ranger 2019-2023 Aeroskin II Black Textured Hood Deflector

                  Ranger 2019-2023 Aeroskin II Black Textured Hood Deflector

                  SKU: VKB3Z16C900D

                  $99.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  F-150 2021-2025 Chrome Tailgate Lettering

                  F-150 2021-2025 Chrome Tailgate Lettering

                  SKU: ML3Z9941018B

                  $95.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Transit 2015-2024 Molded Splash Guards Front Pair

                  Transit 2015-2024 Molded Splash Guards Front Pair

                  SKU: EK3Z16A550AB

                  $60.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
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