Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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First Aid Kit with Ford Logo, 2010-2025.

SKU: VFL3Z19F515CA

$39.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

Rubber Hitch Plug with Bronco Logo

SKU: VM2DZ17F000C

$15.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

Locking Hitch Pin for 2" Receivers, 2020-2025

Locking Hitch Pin for 2" Receivers, 2020-2025

SKU: VML3Z19A326A

$25.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

Ford Logo Soft Sided Cooler Bag with Adjustable Carrying Strap, 2004-2025.

SKU: HE5Z19H484A

$35.00

Curt Hitch Shackle Kit, 2020-2025.

Curt Hitch Shackle Kit, 2020-2025.

SKU: VLL3Z19A282A

$49.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

First Aid Safety Kit

First Aid Safety Kit

SKU: VM1PZ19F515C

$49.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

Ash Cup Coin Holder Kit w/o Lighter Element, 2005-2009, 2015-2025.

Ash Cup Coin Holder Kit w/o Lighter Element, 2005-2009, 2015-2025.

SKU: 5L8Z7804810AAA

$35.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

NOCO Protective Carry Case for GB-40 Battery Jump Start Pack, 2018-2025.

NOCO Protective Carry Case for GB-40 Battery Jump Start Pack, 2018-2025.

SKU: VJL3Z10C744AS

$29.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

Hitch Receiver Aluminum Cap w/ Bronco Logo

SKU: VM2DZ17F000A

$49.00

Shipping: Ships by Dec. 15

Pickup: Free at Dealer

1 - 9 of 29 results