Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1. Accessories

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                  Thule

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                  5 results

                  rack Application:

                  Bike

                  price Range:

                  $201 - $500
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                  Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes, 2019-2025.

                  Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes, 2019-2025.

                  SKU: VKB3Z7855100P

                  $499.00

                  Shipping: Ships by Dec. 15
                  Pickup: Free at Dealer
                  Thule Rack Mounted Upright Bicycle Carrier for 1 Bike, 2015-2025.

                  Thule Rack Mounted Upright Bicycle Carrier for 1 Bike, 2015-2025.

                  SKU: VM1PZ7855100K

                  $259.00

                  Shipping: Ships by Dec. 15
                  Pickup: Free at Dealer
                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  SKU: VM1PZ7855100BA

                  $459.00

                  Shipping: Ships by Dec. 15
                  Pickup: Free at Dealer
                  Yakima Bike Carrier Hitch Swing Adaptor, 2019-2025.

                  Yakima Bike Carrier Hitch Swing Adaptor, 2019-2025.

                  SKU: VKB3Z7855100N

                  $439.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack, 2004-2025.

                  Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack, 2004-2025.

                  SKU: VDT4Z7855100F

                  $399.00

                  Shipping: Ships by Dec. 15
                  Pickup: Free at Dealer
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                  1 - 5 of 5 results