Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco 4Dr 2021-2024 Deluxe Raised Lid Cargo Area Enclosure

Bronco 4Dr 2021-2024 Deluxe Raised Lid Cargo Area Enclosure

SKU: VM2DZ78115A00D

$729.00

Pickup Required

Pickup: Free at Dealer

Bronco 2Dr 2021-2024 Rock Rails

Bronco 2Dr 2021-2024 Rock Rails

SKU: M2DZ78102D30AA

$745.00

Pickup Required

Pickup: Free at Dealer

Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

SKU: VKB3Z7855100AD

$709.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

Bronco 2Dr 2021-2024 Small Cargo Area Enclosure

Bronco 2Dr 2021-2024 Small Cargo Area Enclosure

SKU: VM2DZ78115A00B

$519.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

Bronco 5Dr 2021-2024 Skyrider Soft Top

Bronco 5Dr 2021-2024 Skyrider Soft Top

SKU: VR2DZ78501C25B

$2,299.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

THULE Rack-Mounted Cargo Box

THULE Rack-Mounted Cargo Box

SKU: VAT4Z7855100L

$539.00

Pickup Required

Pickup: Free at Dealer

Bronco 4Dr 2021-2024 Fixed Lid Cargo Area Enclosure

Bronco 4Dr 2021-2024 Fixed Lid Cargo Area Enclosure

SKU: VM2DZ78115A00C

$639.00

Pickup Required

Pickup: Free at Dealer

Yakima HD Crossbar Kit

Yakima HD Crossbar Kit

SKU: VM1PZ7855100A

$629.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

Yakima Rack Mounted Lockable Cargo Box

Yakima Rack Mounted Lockable Cargo Box

SKU: VKB3Z7855100FB

$769.00

Pickup Required

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