Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco 4Dr 2021-2025 Floor Liner for Carpet Flooring

Bronco 4Dr 2021-2025 Floor Liner for Carpet Flooring

SKU: M2DZ7813300AA

$205.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Dashcam

Dashcam

SKU: VHL3Z19G490C

$229.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 4Dr 2021-2025 Floor Liner for Vinyl Flooring

Bronco 4Dr 2021-2025 Floor Liner for Vinyl Flooring

SKU: M2DZ7813300BA

$205.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Dashcam with Rear Facing Camera Bundle

Dashcam with Rear Facing Camera Bundle

SKU: VHL3Z19G490K

$309.00

Bronco 2024 Trailer Tow Kit

Bronco 2024 Trailer Tow Kit

SKU: VP2DZ15A416B

$499.00 + $196.00 Installation

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2025 Tailgate Folding Table for Rear Swing Gate

Bronco 2021-2025 Tailgate Folding Table for Rear Swing Gate

SKU: VM2DZ78407A99B

$239.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

NOCO GB-70 Battery Jump Start Pack

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SKU: VJL3Z10A765BS

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Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/Camera

Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/Camera

SKU: VN2DZ8A224B

$359.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

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