Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco 2DR 2021-2025 Floor Liner for Vinyl Flooring

Bronco 2DR 2021-2025 Floor Liner for Vinyl Flooring

SKU: M2DZ5413300BA

$205.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2025 Folding Hitch Mounted Basket

Bronco 2021-2025 Folding Hitch Mounted Basket

SKU: VM2DZ19J353A

$269.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco Branded Roll-Up Tool Set

Bronco Branded Roll-Up Tool Set

SKU: VM2DZ17003A

$349.00

HD Dashcam with IR Interior Facing Camera Bundle

HD Dashcam with IR Interior Facing Camera Bundle

SKU: VHL3Z19G490J

$309.00

Bronco 2Dr 2021-2025 Floor Liner for Carpet Flooring

Bronco 2Dr 2021-2025 Floor Liner for Carpet Flooring

SKU: M2DZ5413300AA

$205.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Yakima Roof Mounted Ski/Snowboard Rack

Yakima Roof Mounted Ski/Snowboard Rack

SKU: VKB3Z7855100E

$389.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2025 Console Vault Center Console In-Vehicle Safe

Bronco 2021-2025 Console Vault Center Console In-Vehicle Safe

SKU: VM2DZ9906202A

$339.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/o Camera

Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/o Camera

SKU: VN2DZ8A224A

$359.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

SKU: VM1PZ7855100G

$379.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

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