Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Overland Stand Alone Changing Room/Shower

Overland Stand Alone Changing Room/Shower

SKU: VNB3Z99000C38C

$319.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2024 Console Vault Rear Under Floor In-Vehicle Safe

Bronco 2021-2024 Console Vault Rear Under Floor In-Vehicle Safe

SKU: VM2DZ9906202B

$479.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 4Dr 2021-2025 Coverking Neoprene Rear Seat Covers w/o Armrest in Black

Bronco 4Dr 2021-2025 Coverking Neoprene Rear Seat Covers w/o Armrest in Black

SKU: VM2DZ1863812D

$269.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

SKU: VM1PZ7855100K

$259.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2025 Gatorback Bucking Bronco Logo Splash Guards Rear Pair

SKU: VM2DZ16A550D

$499.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 4Dr 2021-2025 Air Design® Door Molding

Bronco 4Dr 2021-2025 Air Design® Door Molding

SKU: VM2DZ1820049A

$429.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Yakima® Rack Mounted Kayak Carrier w/o Lock

Yakima® Rack Mounted Kayak Carrier w/o Lock

SKU: VKB3Z7855100EB

$269.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Yakima Small Perimeter Fence Kit for Cargo Platform

Yakima Small Perimeter Fence Kit for Cargo Platform

SKU: VM2DZ7855100F

$249.00

Shipping: Ships by Feb. 8

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Bronco 2021-2025 Black Premium Carpet 2-Piece Set Floor Mats

Bronco 2021-2025 Black Premium Carpet 2-Piece Set Floor Mats

SKU: N2DZ5413300BA

$205.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

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