Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  89 results
                  Chrome Plated Wheel Locks for Exposed Lugs

                  Chrome Plated Wheel Locks for Exposed Lugs

                  SKU: GR3Z1A043A

                  $70.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Splash Guards Front Pair

                  Explorer 2020-2025 Splash Guards Front Pair

                  SKU: LB5Z16A550AA

                  $60.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Aeroskin Smoke Hood Deflector

                  Explorer 2020-2025 Aeroskin Smoke Hood Deflector

                  SKU: VLB5Z16C900B

                  $89.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Smoke Hood Deflector

                  Explorer 2020-2025 Smoke Hood Deflector

                  SKU: LB5Z16C900A

                  $115.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  SKU: JS7Z15603A

                  $35.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  SKU: BL3Z19F503B

                  $35.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2021-2025 Black Floor Liners 4 Piece Set

                  Explorer 2021-2025 Black Floor Liners 4 Piece Set

                  SKU: MB5Z7813086AC

                  $205.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Splash Guards Rear Pair w/Ford Oval Logo

                  Explorer 2020-2025 Splash Guards Rear Pair w/Ford Oval Logo

                  SKU: LB5Z16A550BA

                  $60.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Keyless Entry Keypad for Vehicles with Factory Remote Start

                  Keyless Entry Keypad for Vehicles with Factory Remote Start

                  SKU: KB3Z14A626B

                  $125.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
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                  1 - 9 of 89 results