Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2015-2020 Gatorback FX4 Black Decal Splash Guards Front Pair

F-150 2015-2020 Gatorback FX4 Black Decal Splash Guards Front Pair

SKU: VHL3Z16A550F

$309.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

F-150 2015-2025 Black Bed Rails with Black End Caps for 6.5' Bed

F-150 2015-2025 Black Bed Rails with Black End Caps for 6.5' Bed

SKU: VFL3Z9955200F

$429.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

F-150 2015-2020 Gatorback Black Decal Splash Guards Front Pair

F-150 2015-2020 Gatorback Black Decal Splash Guards Front Pair

SKU: VHL3Z16A550A

$309.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

F-150 SuperCrew 2015-2020 Black Platinum Rocker Side Molding for 5.5' Bed

F-150 SuperCrew 2015-2020 Black Platinum Rocker Side Molding for 5.5' Bed

SKU: VFL3Z5420049H

$499.00

Pickup Required

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Air Design® Satin Black Door Molding Kit

Air Design® Satin Black Door Molding Kit

SKU: VJL3Z1820049B

$339.00

Shipping: Ships by Jan. 1

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