Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by Apr 16
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab Side Window Air Deflectors

                  SuperCab Side Window Air Deflectors

                  SKU: VGL3Z18246B

                  $89.00

                  Shipping: Ships by Apr 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Regular Cab Smoke Side Window Air Deflectors

                  F-150 2015-2020 Regular Cab Smoke Side Window Air Deflectors

                  SKU: VFL3Z18246G

                  $59.00

                  Shipping: Ships by Apr 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Tailgate Viscous Dampening Cartridge

                  F-150 2015-2020 Tailgate Viscous Dampening Cartridge

                  SKU: FL3Z99406A10A

                  $95.00

                  Shipping: Ships by Apr 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Chrome Dual Sail Mirror Caps

                  F-150 2015-2025 Chrome Dual Sail Mirror Caps

                  SKU: VFL3Z17D742D

                  $79.00

                  Shipping: Ships by Apr 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Regular Cab Low Profile Smoke Side Window Deflectors - 2 Piece Set

                  Regular Cab Low Profile Smoke Side Window Deflectors - 2 Piece Set

                  SKU: VML3Z18246M

                  $79.00

                  Shipping: Ships by Apr 16
                  Pickup: Free at Dealer
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                  Remote Start System Bi-Directional Antenna Kit

                  Remote Start System Bi-Directional Antenna Kit

                  SKU: DL3Z15603C

                  $80.00

                  Shipping: Ships by Apr 16
                  Pickup: Free at Dealer
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                  SuperCab Smoke Side Window Air Deflectors

                  SuperCab Smoke Side Window Air Deflectors

                  SKU: VFL3Z18246H

                  $69.00

                  Shipping: Ships by Apr 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Bike Frame Adapter

                  Thule Bike Frame Adapter

                  SKU: VDT4Z7855100E

                  $79.00

                  Shipping: Ships by Apr 16
                  Pickup: Free at Dealer
                  Add to Cart
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