Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 SuperCab 2021-2025 Tubular Base Painted Accent Color Step Bars

F-150 SuperCab 2021-2025 Tubular Base Painted Accent Color Step Bars

SKU: ML3Z16450GA

$750.00

Pickup Required

Pickup: Free at Dealer

F-150 2015-2025 Rev Hard Roll Up Bed Cover for 6.5 ft Bed

F-150 2015-2025 Rev Hard Roll Up Bed Cover for 6.5 ft Bed

SKU: VGL3Z99501A42CB

$1,199.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Thule Hitch Mounted Tilting Bike Carrier

Thule Hitch Mounted Tilting Bike Carrier

SKU: VPL2Z7855100A

$869.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2021-2024 Bushwacker Fender Flares

F-150 2021-2024 Bushwacker Fender Flares

SKU: VML3Z16268DB

$539.00

Pickup Required

Pickup: Free at Dealer

F-150 2021-2025 Air Design® Fender Flares

F-150 2021-2025 Air Design® Fender Flares

SKU: VML3Z16268E

$719.00

Pickup Required

Pickup: Free at Dealer

THULE Ladder Rack

THULE Ladder Rack

SKU: VJL3Z9955100B

$1,209.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2025 TruXedo Platinum Soft Roll-Up Tonneau Cover for 6.5 Bed

F-150 2015-2025 TruXedo Platinum Soft Roll-Up Tonneau Cover for 6.5 Bed

SKU: VJL3Z99501A42E

$509.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Thule Bed Rack for Embark LS Tonneau Bed Covers

Thule Bed Rack for Embark LS Tonneau Bed Covers

SKU: VFL3Z7855100A

$699.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2025 XLP Soft Roll-Up Tonneau Cover for 8.0 Bed

F-150 2015-2025 XLP Soft Roll-Up Tonneau Cover for 8.0 Bed

SKU: VJL3Z99501A42D

$579.00

Pickup Required

Pickup: Free at Dealer

...

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